Shipping & Returns

SHIPPING

The standard delivery charge of £7.47 is applied to each order within the UK. Overseas delivery is available and prices are quoted at checkout.

Your order will be safely and beautifully packaged into a solid box and delivered by courier using a signed for service.

As the delivery is to be signed for, there will need to be someone available to sign for it, you will be advised of the delivery day, but if you can provide a different address if need be.

Due to their size, Table Plans will be delivered in a separate package.

 

RETURNS

As standard, refunds and exchanges are made only if goods are found faulty.  Any faults or defects must be advised by email within 3 days of receiving your order.

Your complete order must then be returned to us, in its entirety within 7 days.  The full order must be packaged securely so as to avoid any damage likely to be incurred during transportation. 

If any part of your order is deemed to be faulty on the part of Leonie Gordon London we will correct or replace your goods with the same.  

A full refund will only be offered if the order is faulty in its entirety.  Please note that we do not accept returns due to typographical errors nor can we refund or replace unwanted goods. 

Leonie Gordon London does not accept liability for any additions you make to your Stationery that is not undertaken by Leonie Gordon London i.e. Calligraphy.